pub777 Privacy Policy

1. Introduction

pub777 operates an online betting and gaming platform serving players across the Philippines. In the course of providing our services — which include sports betting, live casino, slots, eBingo, and online poker — we collect and process certain personal information about our users.

This Privacy Policy explains what information we collect, why we collect it, how it is used and stored, and what your rights are in relation to that data. It applies to all interactions you have with pub777, whether through the website at pub777.pw or through our mobile app.

We are committed to handling your personal information responsibly and in a manner consistent with applicable data privacy laws in the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173).

2. Information We Collect

pub777 collects personal information in the following categories depending on how you interact with the platform:

We do not collect special categories of sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required for responsible gaming compliance purposes, and only with your awareness.

3. How We Use Your Information

pub777 uses your personal information for the following purposes:

• Account management — to create, maintain, and secure your pub777 account, including verifying your identity during registration and KYC.
• Transaction processing — to process deposits and withdrawals via GCash, Maya, local bank transfers, and other supported Philippine payment channels.
• Platform services — to provide access to sports betting, live casino, slots, eBingo, poker, and VIP programme features.
• Customer support — to respond to your enquiries, resolve disputes, and assist with account-related issues.
• Security and fraud prevention — to detect and prevent unauthorised access, fraudulent transactions, multi-accounting, and other prohibited activities.
• Legal compliance — to meet our obligations under applicable Philippine laws, including anti-money laundering requirements and the Data Privacy Act.
• Platform improvement — to analyse usage patterns and improve the performance, features, and overall experience of the pub777 platform.
• Responsible gaming — to monitor gaming activity for signs of problematic behaviour and to apply deposit limits, session reminders, or self-exclusion where appropriate.

We only process your information where we have a legitimate basis to do so — such as performing our contract with you, fulfilling a legal obligation, or pursuing a legitimate interest that does not override your rights.

4. Sharing Your Information

pub777 does not sell or rent your personal information to third parties. We may share your data with the following categories of recipients only where necessary and appropriate:

• Payment processors — to facilitate deposits and withdrawals through Philippine payment channels. These processors handle your payment details in accordance with their own privacy and security standards.
• Identity verification providers — to assist with KYC checks, including validation of government-issued Philippine IDs.
• Technology and infrastructure providers — third-party services that support the operation of the pub777 platform, such as hosting, analytics, and security services.
• Legal and regulatory authorities — where required by law, court order, or government directive, we may disclose personal information to the relevant Philippine authorities.
• Fraud prevention services — to identify and investigate suspected fraudulent or illegal activity affecting the platform.

Any third party that receives your personal data on our behalf is required to handle it securely and only for the specific purpose for which it was shared. We do not authorise third parties to use your data for their own marketing or commercial purposes.

5. Cookies and Tracking

pub777 uses cookies and similar tracking technologies to support the operation of the platform and to improve your experience. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies — required for the platform to function correctly, including maintaining your login session and enabling secure transactions. These cannot be disabled.
• Functional cookies — remember your preferences, such as language settings and previously visited sections of the platform.
• Analytics cookies — help us understand how players use pub777 so we can identify areas for improvement. Data collected is aggregated and not linked to individual identities.
• Security cookies — assist with detecting unusual login activity and protecting against unauthorised account access.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the pub777 platform, including your ability to stay logged in across sessions.

6. Data Retention

pub777 retains your personal information for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations. The specific retention period depends on the type of data involved:

• Account registration and identity data is retained for the duration of your account and for a minimum period after closure as required by applicable Philippine law.
• Transaction records, including deposit and withdrawal history, are retained for a minimum period to comply with financial recordkeeping requirements.
• Customer support communications are retained for a reasonable period to allow for dispute resolution and quality review.
• Usage and device data collected for analytics purposes is typically retained in aggregated form and is not linked to individual accounts after a defined period.

When personal data is no longer required and the applicable retention period has passed, it is securely deleted or anonymised in accordance with our internal data management procedures.

7. How We Protect Your Data

pub777 takes data security seriously. We apply a combination of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or loss.

• SSL encryption — all data transmitted between your device and the pub777 platform is encrypted using SSL/TLS protocols.
• OTP authentication — one-time passwords are used to verify your identity during login and withdrawal requests, adding an additional layer of account security.
• Access controls — access to your personal data within pub777's systems is restricted to staff members who need it to perform their duties, and is subject to internal authorisation procedures.
• Secure storage — personal data including KYC documents is stored in secured environments with controls against unauthorised access.
• Monitoring — pub777 maintains ongoing monitoring of platform activity to detect and respond to potential security incidents.

While we take every reasonable step to protect your information, no online platform can guarantee absolute security. We encourage you to also take steps to protect your own account, including using a strong password and keeping your OTP codes confidential.

8. Your Rights

As a registered pub777 player, you have rights over your personal data under the Philippine Data Privacy Act of 2012. These include:

• Right to access — you may request a copy of the personal data pub777 holds about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure — in certain circumstances, you may request that your personal data be deleted. Note that some data may need to be retained to comply with legal obligations.
• Right to object — you may object to certain types of processing, such as the use of your data for analytics purposes.
• Right to data portability — you may request that certain personal data be provided to you in a structured and commonly used format.
• Right to lodge a complaint — if you believe your data privacy rights have been violated, you may file a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact our support team through the live chat on the platform or via email. We will respond to verified requests within a reasonable timeframe in accordance with applicable law.

9. Minors

pub777 is strictly for players aged 21 years and above. We do not knowingly collect or process personal information from individuals below this age. If you believe that a person under 21 has registered an account or provided personal information to pub777, please notify us immediately through our support team.

Any account found to belong to a person under 21 will be closed immediately, and any personal data associated with that account will be handled in accordance with this Privacy Policy and applicable law.

10. Changes to This Policy

pub777 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will update the "Last updated" date at the top of this page.

Where changes are significant, we will notify registered players by email to their registered address or through a notice displayed on the platform. We recommend reviewing this page periodically to stay informed about how we handle your personal data. Continued use of pub777 following a policy update constitutes your acceptance of the revised terms.

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data privacy rights, please get in touch with our support team. We are available 24 hours a day, seven days a week.

You can reach us through the live chat feature on the pub777 platform, or by email. Please include your registered account details when submitting a data-related request so we can verify your identity and process your request efficiently.

For general questions about your account, withdrawals, or platform features, you can also visit our FAQ page. For information about playing safely, visit our Responsible Gaming page.